Frequently Asked Questions
WATCHES
How do I set my Enzo Attini Moonphase Watch?
Click here to watch the video tutorial
How do I install and adjust the mesh bracelet?
Click here to see the step-by-step video guide
Do Enzo Attini watches come with a warranty?
Yes. Every Enzo Attini watch is covered by a 2-year warranty. Read more in our Warranty Terms.
Are the watch case and bracelet gold plated?
Yes. Gold and rose gold models feature genuine 18K gold plating with a 1-micron thickness.
Are Enzo Attini watches designed for men or women?
All Enzo Attini watches with a 40mm case diameter are thoughtfully crafted as unisex pieces, perfectly suited for both men and women who appreciate timeless design.
Do Enzo Attini watches include a certificate of authenticity?
Yes, every Enzo Attini watch comes with an official Warranty Certificate and a unique Serial Number engraved on the case back, ensuring authenticity and traceability.
Are Enzo Attini watches water resistant?
Yes. All Enzo Attini timepieces are water resistant up to 5 ATM. Please read our Warranty Terms for proper use and care.
Can I request a specific number for limited edition models?
Limited edition numbers are assigned at random and cannot be selected.
How do I replace my watch battery?
We recommend having the battery replaced by a professional jeweler or watch repair shop. Replacing them requires special tools and could damage the watch if done incorrectly.
EYEWEAR
Does Enzo Attini eyewear come with a warranty?
Yes. Every pair of Enzo Attini eyewear is covered by a 2-year warranty.
Read the Warranty Terms.
Does Enzo Attini eyewear offer UV protection?
Yes. All Enzo Attini eyewear provides 100% UVA and UVB protection.
What do Cat. 0, Cat. 1, Cat. 2 and Cat. 3 mean?
Lens categories indicate how much visible light passes through the lenses and help determine the conditions they are designed for.
Cat. 0 – Very light tint. Suitable for low-light conditions or indoor use.
Cat. 1 – Light tint. Suitable for low levels of sunlight.
Cat. 2 – Medium tint. Suitable for everyday sunlight.
Cat. 3 – Dark tint. Suitable for bright sunlight and everyday outdoor use.
The lens category for each model is listed on its product page.
Can Enzo Attini eyewear be fitted with prescription lenses?
Yes. Enzo Attini eyewear can be fitted with prescription lenses.
JEWELRY
Does Enzo Attini jewelry come with a warranty?
Yes. Every Enzo Attini jewelry creation is covered by a 6-month warranty.
Read the Warranty Terms.
Is Enzo Attini jewelry gold plated?
Yes. Gold and rose gold Enzo Attini jewelry is plated with genuine 18K gold with a 1-micron thickness.
How long does shipping take?
We ship worldwide. Most orders are delivered within 5–7 business days, although delivery times may vary depending on the destination country.
When will my order ship?
Once your order has been confirmed, it will be processed and shipped within 24 hours (excluding weekends and public holidays). Orders placed after 12:00 PM (CET) will be shipped on the next business day. Orders placed after 12:00 PM (CET) on Fridays will be shipped on the following Monday.
Where is my package?
Once your order has been shipped, you will receive an email containing your tracking number. You can use it to track your shipment at any time.
If you cannot find the email, please check your spam or junk folder.
My credit card was declined, what should I do?
Our payment provider may decline transactions for security reasons. If this happens, we recommend completing your purchase using PayPal.
Can discount codes be used on all products or accessories?
Discount codes may be subject to minimum order values, product exclusions, or other promotional conditions. Please refer to the terms of the specific promotion for details.
Do you offer free shipping?
Yes. We offer free worldwide shipping on orders over $129.
How can I stay updated on new releases?
Subscribe to our newsletter through our homepage and follow Enzo Attini on social media to stay updated on new releases, exclusive launches and special offers.